Refund Policy
Last Updated: January 1, 2026
We stand entirely behind the science of TESTOSTEMEM. This document outlines our satisfaction framework, subscription parameters, and refund processes. Our objective is to ensure an uncompromised relationship of trust with every client.
60-DAY SATISFACTION GUARANTEE
We provide an unwavering 60-day satisfaction guarantee on your initial purchase of TESTOSTEMEM. Because the neural-hormonal feedback loop requires time to fully accumulate nutrients and stabilize baseline output, we encourage you to run the protocol through the end of your second bottle. If you do not experience a distinct upgrade in your cognitive focus, daily drive, and physical output, simply email support@testostemem.com within 60 days of delivery. We will issue a full refund of your product purchase price—regardless of whether the bottles are completely empty. This guarantee applies strictly to your initial order to ensure a genuine, risk-free evaluation of our protocol.
HOW TO REQUEST A REFUND
- Email support@testostemem.com with your order number and the email used at checkout.
- Proof of purchase is required.
- Approved refunds are issued to your original payment method, typically within 5–10 business days after approval. Your bank may take additional time to post the credit.
SUBSCRIPTION CANCELLATIONS & REFUNDS
Your subscription renews automatically until you cancel. To avoid the next charge, cancel before your renewal date:
- Manage or cancel anytime in your account at testostemem.com/account, using the cancel link in your emails, or by emailing support@testostemem.com.
- Cancelling stops all future renewals; it does not automatically refund a shipment that has already processed.
- If a renewal was charged but not yet shipped, contact us right away and we will cancel and refund it where possible.
- If a renewal has already shipped, our 60-day satisfaction guarantee may still apply — reach out and we will help.
See our Subscription & Auto-Renewal Terms for full details.
WHAT'S COVERED
- Refunds apply to the product purchase price and exclude any shipping charges already paid.
- Any digital or downloadable product is non-refundable once it has been delivered or accessed.
- We reserve the right to deny refunds on claims we determine to be fraudulent or abusive, or that fall outside this policy.
DAMAGED, DEFECTIVE OR WRONG ITEMS
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and a photo of the issue. We will arrange a replacement or refund at no cost to you.